Privacy Policy

1. Introduction

Truelight Technology ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details you voluntarily provide through our contact form or when engaging our services.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent, and referring URLs.
• Cookies & Tracking: We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for details.

3. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and provide requested services.
• Improve and personalize your experience on our website.
• Send project updates, newsletters, or marketing communications (with your consent).
• Analyze website usage to improve our content and services.
• Comply with legal obligations and protect our rights.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Trusted third parties who assist in operating our website and conducting our business (e.g., hosting, analytics, email delivery).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for data processing.
• Object to or restrict certain processing activities.
• Request data portability.

To exercise any of these rights, please contact us at hello@truelight.tech.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: hello@truelight.tech
• Phone: 0549075941