Terms of Service
Last updated: February 27, 2026
1. Acceptance of Terms
By accessing or using the Truelight Technology website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or services.
2. Services
Truelight Technology provides software development, mobile and web application development, AI/ML solutions, cloud infrastructure services, and professional training. The scope, timeline, and deliverables for any engagement will be defined in a separate project agreement or statement of work.
3. Client Responsibilities
When engaging our services, you agree to:
- Provide accurate and complete information necessary for the project.
- Respond to requests for feedback, approvals, or materials in a timely manner.
- Ensure you have the rights to any content, data, or materials you provide to us.
- Pay all agreed fees on time as outlined in the project agreement.
4. Intellectual Property
Unless otherwise agreed in writing:
- All intellectual property rights in the deliverables transfer to the client upon full payment.
- Truelight Technology retains the right to use general knowledge, skills, and experience gained during the engagement.
- We may showcase completed projects in our portfolio unless a non-disclosure agreement is in place.
- Pre-existing tools, libraries, and frameworks used remain the property of their respective owners.
5. Payment Terms
Payment terms are specified in individual project agreements. General terms include:
- A deposit may be required before work commences.
- Invoices are due within the period stated on the invoice.
- Late payments may incur additional charges or result in suspension of work.
6. Project Changes & Cancellation
Changes to project scope, timeline, or requirements may result in adjusted costs and deadlines. Either party may terminate a project with written notice, subject to payment for work completed to date.
7. Warranties & Disclaimers
We strive to deliver high-quality work. However:
- Our website and services are provided "as is" without warranties of any kind, express or implied.
- We do not guarantee that our website will be error-free, uninterrupted, or free of harmful components.
- Bug fixes and maintenance after project delivery are subject to separate support agreements.
8. Limitation of Liability
To the fullest extent permitted by law, Truelight Technology shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.
9. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of an engagement. This obligation survives termination of any agreement.
10. Use of Website
You agree not to:
- Use our website for any unlawful purpose.
- Attempt to gain unauthorized access to our systems or networks.
- Reproduce, duplicate, or exploit any portion of our website without written permission.
- Transmit any malicious code, viruses, or harmful data.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Ghana. Any disputes arising from these terms shall be resolved through negotiation, mediation, or the courts of Ghana.
12. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website constitutes acceptance of the revised terms.
13. Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: hello@truelight.tech
- Phone: 0549075941